Friday, January 9, 2015

I'm soo pissed with BPI bank


May promo ang BPI na free Jollibee meal for a single receipt of 2,000, 5,000 and 12,000.

Siempre excited ako iclaim eto kasi libre. Makakalibre din ako ng lunch ko or dinner.

So pumunta ako ng Jollibee then sabi ng manager ng Jollibee na kelangan ko itext yung code gamit ang credit card receipt ko  at antayin ang reply na text. Once mareceive ang text ang manager naman magtetext para iconfirm yung free meal.

I waited for more than 5 mins at namuti ang mata ko at walang dumating na  reply text from BPI.

Naisip ko tuloy di kaya naclaim na ng iba yung free meal ko? Kasi after mo gamitin yung credit card mo ay ipriprint ng cashier ang receipt at dalawang copy yun, isa sa akin at isa sa kanya. Ang masama nito ay yung code na itetext ko ay andun sa receipt pati yung last 4 digit number ng credit card ko ay andun din,  na makikita ng cashier kasi may copy siya ng kanya. Eh based sa lintik na text na yan ay kelangan ng info sa last 4 digits ng credit card at yung stupid code number.

Since may copy yung cashier ay pwede niya iclaim yun, all she needs to do is copy the code sa isang papel then she can claim it using text.

This is bullshit! worst of all gagastos pa ako sa pagtext ng 2.50. Tapos I didn't get a reply. So I end up buying a jollibee meal coz after 10-20mins walang dumating na reply from BPI regarding my Free Jollibee meal. At gutom na din ako.


I know na iba sa inyo sasabihin na parang isang Jollibee meal lang eh pumuputok na ang butse ko,. The point is  RIGHT ko yun eh. I always fight for my right.


So I called BPI. Mabait naman yung agent at sabi niya iinvistigate niya kung bakit di nakarating yung text. And he will call me after 3 days. But he never called me so I gave up. Fuck this shit

Mabait ako sa phone kasi naranasan ko din maging call center agent dati. Never ako nangaway or nanigaw ng agent coz I know how it feels like. At di naman kasalanan ng agent yun.

After 3 weeks finally, dumating na rin yung bwisit na reply ng BPI regarding my free meal and I can claim it na.


I also have a credit card from Metrobank at may free McDo meal rin sila . Buti pa sa Metrobank kasi kukunin lang nila ang receipt ng credit card mo, then you will get your free meal immediately, No more bullshit texting and confirmation tapos di ka pa gagastos ng 2.50 sa shitty text na yan

After this bad experience with BPI nadagdagan nanaman yung bad experience ko sa kanila.

After the holidays, I received my statement of account late. Dumating siya ng Thursday na pero yung due date was Monday. Tang ina! I received it late tapos for sure may charges eto kasi late payment. Ang laki kaya ng charges sa late payment. And again I called BPI and I dialled like 20 times to reach them kasi busy ang line nila.





Sabi ko sa agent na maganda record ko sa kanila at never ako nalate sa payment. At yung gagong nagdeliver ng statement ko,  ay di man lang nagdoor bell at wala akong napirmahan sa nagdeliver na nareceive ko ang statement ko. Buti naman naintindihan ng agent at sabi niya if ever may charges ako ay tawagan ko sila ulit.

So after nun nagbayad na ako sa BPI Bank, at isa namang malas nangyari nagoffline naman kaya di muna pwede tumanggap ang teller. Ano ba yan sunod sunod na kamalasan. I waited for about 30 mins bago nagonline at finally nakabayad na din.








Friday, January 2, 2015

Happy New year

I had been so incredibly blessed this 2014. And I had much to be thank for because some of my dreams had come true


Now, for the year of 2015!!

I’m trying to eliminate all the confusion and some negativity in my life, and  accept any changes and grow from them.